Application Systems

There are the following computer systems at the Ludwigshafen University of Business and Society which are currently relevant for your studies.

• Computer-Domain "Campus"
  the login in the PC-Pool / Wlan / VPN / Olat via Shibboleth / Email via Outlook Web App (OWA) / Eduroam as well as the login at the university portals (HIS) are connected to it.
• Library Online

The purposes of the respective systems are explained elsewhere.

User accounts (Accounts)

In order to access these systems, you need a personal account and a password.
Your initial access data are as follows:

• Username (Account): Login name (e.g. LUAA000).
• The initial password is randomly generated.
  (Can be found in the university portal applicant portal "My studies" -> "Study service" -> "Certificates" -> 'Info letter start of studies').
  • Deviating Library (see link)

Initial means that you must change your password the first time you log in. *
This is mandatory because a person's date of birth cannot be considered a sufficiently secure password.

(*) For the computer domain Campus you can only make the change when logging in to the PC-Pool or via Password Management.
In the password management you still have to enter your own external email address so that a password reset can be done independently.
Without an initial change of the password, access to the university portals (HIS) or the services Wlan, Email, Olat via Shibboleth is NOT possible!
Unfortunately, the error messages displayed there are not always meaningful. We recommend then to check the login data via a login to the password management.

Important: The 2 systems mentioned above work independently and the accounts and passwords are not synchronized !

The accounts for students and employees with a time limit have an expiration date in the domain "Campus". This is either the expiration date of the employment contract or the end date of the last semester enrolled (02/28 / 08/31)  + 15 days.

Note - Students who have submitted their thesis work will subsequently be listed as exmatriculated in the student administration. This means that access to the account will end at the latest at the end of the respective current semester, even if the final evaluation is still pending.
The accounts are not deleted when this date is reached, but only become inactive. You will then no longer have access to the services and resources otherwise accessible with them. This also applies to access to the mailbox of their university email address.

Reactivation is possible provided their status changes again.

Deletion of student accounts will only occur after graduation. Those affected will then receive a notification to their university email address in advance.

Password rules  

• Password must be case sensitive.
• Must be at least 12 characters long.
• Must contain at least 1 letter.
• Must contain at least 1 number.
• Must not contain more than 5 numbers.
• Must contain at least 1 symbol character (non-alphanumeric character).
• Must not contain a character repeated more than 2 times in a row.
• Must not contain any of the following values: hwglu fb1 fb3 fb2 fb4 hwg-lu €
• Must not contain any part of your name or username.
• Must not contain a common word or string.
• Must contain at least 3 of the following character types:
  • Upper case letters (A-Z)
  • Lowercase letters (a-z)
  • Numbers (0-9)
  • Symbols (!, #, $, etc.)
  • Other language characters not listed above

Forgot your password?

In principle, we do not reset passwords upon a call or e-mail ! How can we make sure that you are the person you say you are?

You can either use the self-services provided by us or you have to appear in person at our support hours .  In order to identify yourself, please bring your valid student ID or photo document such as ID card / driver's license.

Recommendations

• Make a note of your system name, account and password in case you forget them. The recommendation is to use a "password database", for which you only need to remember the password used there. Such software is available free of charge on the Internet.
• Do not make your passwords too simple, even if this makes them easier to remember. Words like "password", "secret" and many more are standard in every hacking program. Personal data such as birthday dates, first names of close relatives, technical terms and names from professional life or hobbies, can also be found out easily without any effort, especially nowadays in times of social networks.
• Do not use the same account or password for every system. If your password has been "cracked" at provider A, a hacker can then also log in at provider B with your login data and cause damage.

Why should I go to so much trouble?

The first case is  Identity theft. How do you feel about a third person sending mails under your name, ordering things, slandering people, emptying your bank account, deleting important personal data from it, etc.?  But they have to be liable for it, just because their access to online systems may have been too weakly secured.

The second case concerns our network security. We try to protect our network infrastructure with firewalls and other security mechanisms as much as possible against attacks from the Internet. It may be that the data we store is not always top secret. So why bother with complicated passwords.

What if an attacker simply bypasses the firewall because he can establish a VPN connection to us with your easy-to-guess password.  Then causes damage in our network or attacks other networks. Do you want to have to pay for the possible damage just because you didn't feel like thinking of and remembering a good password?