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Recruiting and retaining nursing staff for outpatient care services

Practical and complex - two keywords that describe the case study as part of the dual health economics course. Over the course of the 4th semester, students on the "Health Economics in Practice" degree programs worked on a case study on the topic of recruiting and retaining nursing staff in outpatient care services. The case study was carried out in collaboration with Rudolf Naumann, the owner of SEBENA, an outpatient nursing service based in Ludwigshafen and Mannheim. The cooperation with the practice partner reflects a core idea of the degree programs and offered an interesting exchange. Outpatient care is an industry affected by a shortage of skilled workers. The aim of the case study was to identify and develop specific measures for recruiting and retaining staff for outpatient care services. The students achieved this goal by working on various work packages with a focus on gathering information on the shortage of skilled nursing staff, the market for outpatient nursing services and the remuneration systems for nursing services in accordance with SGB V and SGB XI. Based on this, the mandate and procedure were specified in consultation with the practice partner SEBENA. The as-is analysis of working conditions in the care sector, job satisfaction and problem areas as well as the detailed personal discussions with SEBENA's nursing staff formed the basis for the subsequent SWOT analysis. Four key measures that were identified as part of the case study were participative management models, digitalization and technological innovations as well as flexible working time models. It was exciting to get to know the care sector. The future viability and practical orientation of the degree programs became very clear in the case study. The case study was supervised by Prof. Dr. Eveline Häusler and Prof. Dr. Elke Raum.

Students: Sofia Alessi, Anastasia Hart, Marvin Kermer, Olivia Recktenwald, Laura Sklorz, Saskia Spoor, Sophie Stronz, Beyza-Nur Yilmaz

Participants in the case study

Contact

Dr. Elena Wassmann

Profile picture Elena Wassmann

PressereferentinHochschulkommunikation

Ernst-Boehe-Straße 4
67059 Ludwigshafen

B 209+49 621 5203-253+49 1522 1515444

Britta Käufer

Profile picture Britta Buyer

Hochschulkommunikation

Ernst-Boehe-Straße 4
67059 Ludwigshafen

B 210+49 621 5203-249+49 173 2770629

Dr. Katharina Klüver-Beck

Profile picture Katharina Klüver-Beck

Hochschulkommunikation

Ernst-Boehe-Straße 4
67059 Ludwigshafen

B 208+49 621 5203-385+49 152 24431769

Julia Scholz

Hochschulkommunikation

Ernst-Boehe-Str. 4
67059 Ludwigshafen

B 209+49 621 5203-346+49 1522 3857192